ABOUT US
RICK PLANOS, Consulting Partner
Specializing in Sales Team Leadership and Sales Strategy for Global Retail Brands.
Core Capabilities:
Delivering breakthrough revenue by providing visionary leadership at the intersection of the in-store customer experience, associate engagement, and online technology to top international retailers including Apple, Google, Macy's, Warner Brothers Studio, and Barnes and Noble.
Levels of P&L responsibility have ranged from Vice President of Stores, Director of Stores, and Vice President of International Franchised Stores to Regional Director and District Manager. Fast-track promotions based on consistent results in challenging global markets. Fluent with start-ups.
Senior sales leader experience encompasses directing over 120 locations simultaneously, grossing excess of $560 million in total sales, as well as grand-opening more than 150 locations including international flagship locations, large Apple stores and prototypical Google pop ups. Able to navigate the nuances of New York City, West Coast, East Coast, Midwest, and diverse global markets including the Middle East, Asia, and Europe.
Additional areas of global, national, and regional specialization include:
Branded, licensed, and private label merchandising
Store, franchising and brand turnarounds, including strategic planning / P&L
Online and digital sales
E-commerce storefront, website, and app customer experience
Store within a store (shop-in-shop), pop ups, experiential retail
Real estate selection, store design, and customer journey mapping
Supply chain, distribution, and logistics
Team building, talent acquisition, mentoring, coaching, and award winning associate engagement scores
Store closing strategies, liquidation, bankruptcies
Career mentorship at collegiate, mid and senior executive level
Active volunteerism with Make a Wish Illinois, University of Illinois, Curt's Cafe, Ivy Execs and others